As a Partner Manager, I am responsible for generating new partnerships in the hotel, leisure and restaurant industry. Besides new partnerships I am responsible for the relationship management of our existing partners who I inform and consult in regards to their business performance, market opportunities and industry trends. Together with my team I make sure that Wonderbox guests have the best experience with our wide selection of partners within our variety of giftboxes.
I like my job because of the diversity and the freedom I experience by travelling through the country to visit our new and existing partners.
My journey at Wonderbox began as an internship and ended with a job as a marketing employee. During my internship I was responsible for presenting the partners on the websites in the best way possible and creating posts for multiple social media platforms.
What I enjoyed the most during my internship was seeing how things work within an international company and learning how to manage and create the responsibilities given to me.
I will always remember my internship as a wonderful time!’
ACCOUNT MANAGER RETAIL
At Wonderbox I’m responsible for the commercial results at various retail channels. My job is to forecast and track sales and proactively derive actions in alignment with the strategy to address gaps and opportunities.
What I enjoy most are the relationships I build with the buyers and the visibility of my work in stores across the Netherlands. What I like within Wonderbox is the entrepreneurial spirit and cultural that Wonderbox has.
“My job is to create content (visual and textual) for our several websites, giftboxes, gift cards and displays. But also for other online elements such as newsletters, social media adds and promotions.
It is an interesting job because it is very creative and challenging. Not one day is the same. It’s fun to keep improving designs and creations to achieve the best product and experience for the consumers !”
CUSTOMER SERVICE REPRESENTATIVE
As a Service Desk Employee at Wonderbox you’re responsible for all customer contacts. We help customers by telephone, e-mail and some social media channels. This is important for sales, word-of-mouth advertising and online feedback.
It is nice to know that people can start enjoying their experience through our help.
My job is to keep a follow-through of the financial results of the group, to accompany the operational staff in the making and monitoring of their budgets. We create dashboards which show all of the group’s results in order to help decision-making.
This profession is linked to all the company departments in such a way that each action decided is then transcribed in the end by a financial flow. We must be aware of every decision taken and understand every job in order to support the operational staff. We constantly provide accurate and precise information on the financial health of the group to the management.
My job is to focuses on two main areas:
- analyzing the market, the competition and product sales trends.
- designing new and improved gift boxes based on market analysis and recommendations. I am already looking forward to see the new and improved products in stores!
What I enjoy the most is to put the recommendations in to place. To design a new giftbox from stunning visuals to catchy titles is the creative part of the job that I certainly like to do.
It’s interesting to see how little adaptation to a giftbox can result in better sales. That’s also why the market analysis is the key to everything!
Field account & Junior KAM
My job is to ensure the best visibility for both brands in all stores and throughout the year. It’s vital that our gift boxes are displayed in the right place and at the right time to guarantee sales are up.
What I like the best is establishing a trust relationship with the store managers. They know we offer high-quality products that can boost their sales.
Business relations are important in this line of work.
I’m in charge of setting up partnerships :
* In a national (and international) scale for our Magazines & Newspapers gift box
* In the regions of Brussels, Liège and Luxembourg for all our product range (stay, gastronomy, wellness, sports and leisure).
In other words, I cold-call but I also work on maintaining strong relationships with existing partners.
What I enjoy the most about my job is bringing new great activities to our customers and making our partners happy by receiving new clients thanks to Wonderbox !
INFORMATIC SUPPORT MANAGER
My job is to monitor all activities related to the user’s work environment. As a Support Manager, I lead a team of technicians and together we help employees in their everyday use (of their IT devices) by proposing solutions to their technical problems.
We must ensure to maintain in operational condition all of the computer equipment and phone equipment of the company. We constantly audit our processes and our working method for the sake of efficiency and quality of service.
What I like in my job is the analytical dimension of it; it is to measure performance, to highlight the various indicators inherent to the activity, to be in a process of continuous improvement and to find areas for improvement or innovative solutions.
SUPPLY CHAIN OFFICER
As the Supply Chain Officer of Wonderbox, I’m responsible for the production, logistics, stocks of our several giftboxes, giftcards and displays. Me and my team are also responsible for the technical background of our products.
I like my job because of the enormous diversity! One day you are overcoming challenges and the other day you are optimizing processes. In my role you see a lot of different aspects of the world behind the giftcards.
BACK OFFICE MANAGER
My job consists in putting forward and manage the implementation of solutions offering the best ratio in terms of deadlines, needs, costs, upgradability and homogeneity.
What I like about my profession is coordinate technical teams in a very rich technologic environment. And most of all, the taste for adventure: each project is a challenge!
E-CRM & E-MERCHANDISING MANAGER
My work is to animate the website to create a dynamic and develop online sales. As well I solicit our customers through an emailing campaign and throughout their life-cycle.
It is an interesting job for me because it enables the best possible support of every commercial highlights and the online customer routing optimization; always giving a meaning to their experience.